I can feel the hammer already coming down on this Subie dealer

"Supreme Chancellor and Glorious Leader SaveTheIntegras" (jegoingout) 01/10/2019 at 09:30 • Filed to: None

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Spamfeller Loves Nazi Clicks > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 09:36

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Something tells me this is going to be another one that gets quietly settled and Subaru corporate just shrugs and says ‘dealers are independent franchises! Fuck you!’

jimz > Spamfeller Loves Nazi Clicks 01/10/2019 at 09:41

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Franchises can be pulled for gross misconduct. 

Svend > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 09:45

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What an absolute cluster fuck.

They crash his  car, lie to hi m and then try to get his insurance to pay for it.

I’d be right onto a lawyer, have the car removed from them, taken to another Subaru dealer for assessment, get an insurance appraisal, then unleash the dogs of war on the other place.

Cash Rewards > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 09:50

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Not too many subie dealers here. Stohlman?

CB > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 09:51

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Stories like this make me heavily consider how badly I want a WRX or STi.

CB > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 09:51

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Stories like this make me heavily consider how badly I want a WRX or STi.

Spamfeller Loves Nazi Clicks > jimz 01/10/2019 at 09:56

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Absolutely they can be. They just never are.

nerd_racing > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 10:07

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I’d probably get arrested for beating the crap out of that manager’s car with a baseball bat until I got every ounce of satisfaction to compensate for my now heavily devalued car.  

DipodomysDeserti > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 10:10

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What kind of schmuck has this happen to their car and has to go to reddit to figure out they should probably do something about it?

Party-vi > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 10:11

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I’d bring this up to NBC4 and get them to shame the dealership. I’m sure someone at Subaru corporate will take notice.

sm70- why not Duesenberg? > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 10:14

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Never mind how outrageous all the rest of it is, I can’t imagine being so “not good with legal stuff” that I would’ve just rolled over and followed what the dealer had told me here unless fucking Reddit had told me not to. Everything about this screams “Sue the living fuck out of them.”

DipodomysDeserti > CB 01/10/2019 at 10:14

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Why? You think Subaru has somehow cornered the market shitty dealerships?

Because of the heavy online presence of WRX owners, it’s actually really easy to get a hold of corporate reps for Subaru. Some of them even have profiles on NASIOC and will help solve problems there

Supreme Chancellor and Glorious Leader SaveTheIntegras > DipodomysDeserti 01/10/2019 at 10:17

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OP is clearly dumb

Tareim - V8 powered > CB 01/10/2019 at 10:17

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Why? You think Subaru has somehow cornered the market shitty dealerships?

Because of the heavy online presence of WRX owners, it’s actually really easy to get ahold of corporate reps for Subaru. Some of them even have profiles on NASIOC and will help solve problems there

boredalways > DipodomysDeserti 01/10/2019 at 10:23

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Probably someone with more money than a proper education.

Or  someone with their green card status in limbo and not sure if they can rock the boat.

OmerCarrothers333 > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 10:24

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I don’t know about y’all, but I’d have some asses in a sling over this shit. I’d have a couple motherfuckers jobs and a giant-ass settlement check over this shit.

DAWRX - The Herb Strikes Back > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 10:40

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This is making my blood boil. What was their endgame here? Try and fix it really quick and give it back to him hoping he wouldn’t notice? Has this dealer managed to get away with doing this before?

Every body involved in this at every stage needs to be fired, drawn, and quartered.

jimz > DipodomysDeserti 01/10/2019 at 10:43

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pretty much every under-30 type who is glued to his/her phone. a depressing number of people simply can’t make a decision or take action w/o running it past someone.

ever read the “Ask the Salty Waitress” column on The Takeout?  it’s like that. “Hi Salty, the waiter forgot to bring me a glass of water.  What should I do?”

Just Jeepin' > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 10:47

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What the hell, Kinja?

jimz > DipodomysDeserti 01/10/2019 at 10:47

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Why? You think Subaru has somehow cornered the market shitty dealerships?

no, but that doesn’t mean a higher proportion of Subaru dealers aren’t  asshats compared to other brands. Back before I bought my SRT-4, I wanted to check out a WRX for the hell of it. dealer damn near wouldn’t even entertain the idea of a test drive w/o me signing a purchase agreement. and keep in mind I was over 30 and already driving a decent vehicle. The Dodge dealer, on the other hand, handed me a dealer plate and the keys. Ditto years later when I bought a Mustang GT.

diplodicus forgot his password > jimz 01/10/2019 at 10:48

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Idk why she’s called the salty waitress either, she seems like a nice waitress.

JustAnotherG6 > Svend 01/10/2019 at 10:48

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This is the best course of action.

TheTurbochargedSquirrel > Spamfeller Loves Nazi Clicks 01/10/2019 at 10:49

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Subaru of North America is actually pretty good about getting shit sorted for their customers when needed. I have seen tons of stories of Subaru NA stepping in and helping customers when dealers try to be scumbags. I doubt the dealer is going to get their franchise revoked but that manager is out of a job and the customer is probably going to get his car replaced by Subaru NA.

Urambo Tauro > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 11:04

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That screenshot is outdate d. It says “I dropped my Subaru WRX off to be serviced at an OFFICIAL Subaru service center”, but the edited reddit post linked in CalzoneGolem’s earlier post says it was a “third party service center”.

Arrivederci > jimz 01/10/2019 at 11:17

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Rude Negro’s comments are what make that column actually worthwhile.

promoted by the color red > DipodomysDeserti 01/10/2019 at 11:39

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It’s reddit, some of these people consider getting out of bed and going to the grocery store as achievements.

jimz > Arrivederci 01/10/2019 at 11:51

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interestingly, he’s not all that rude. Terse , maybe.

functionoverfashion > jimz 01/10/2019 at 11:51

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The type of person who puts as their status on facebook, “welp, going back to the hospital....” with no further details.

DipodomysDeserti > jimz 01/10/2019 at 11:54

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That might have more to do with the percentage of asshats that buy WRXs. Also, dealers aren’t exactly discerning when it comes to hiring sales people or sales managers, and turnover is high. I bought a Forester XT and a WRX when I was 22 with no issues. I’ve also owned various FCA products, and my local Subie service departments and corporate reps are orders of magnitude better than anything I’ve experienced with FCA.

However, my best dealer experience has been with BMW North Scottsdale. Might be because they’re a Penske dealership, but those guys have been awesome. They have always treated me well, and I’ve only ever bought used cars from them.

BMW corporate, on the other hand, are total fucking assholes who couldn’t give a shit about their customers.

DipodomysDeserti > jimz 01/10/2019 at 12:00

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“Hey, internet, the dealership wrecked my car, lied to ne about it, and wants me to foot the bill. What should I do?”

-some fucking programer who should be paid an allowance, rather than a salary

jimz > DipodomysDeserti 01/10/2019 at 12:02

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have you ever been interacting with someone and wanted to ask them “who ties your shoes for you?”

DipodomysDeserti > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 12:03

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The thing is, he’s probably a smart kid with zero street smarts (aka common sense) whatsoever. I actually wouldn’t feel so bad if the dealer convinced this kid to pay for repairs on his car that they caused.

DipodomysDeserti > jimz 01/10/2019 at 12:04

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I grew up with step brothers like this, so I already know the answer - their mother.

SPAMBot - Horse Doctor > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 12:08

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It makes me rest a little easier knowing my nice car is the cheapest thing at the indy shop I take it to. Why joyride a 348 when you have endless high end exotics and single digit production cars sitting around. That and professionalism goes a long way haha

DipodomysDeserti > boredalways 01/10/2019 at 12:08

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I think the first option is correct. Most immigrants have loads of street smarts. They don’t reddit to keep from getting rolled by a fucking car dealership (source: I worked with a kid for years who had a green card in limbo. Smartest person I’ve ever worked with. He did have to let certain shit fly, though.)

WiscoProud > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 12:30

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I saw that last night. Ballsy of them to say he was going to be liable for part of that. Any lawyer worth his fee would roll right over them. 

WiscoProud > DipodomysDeserti 01/10/2019 at 12:34

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Its an insanely popular website and r/legaladvice is particularly good at letting the common man know what to do . Most people have never been in a situation like this. I have to imagine that the OP is likely young and has no idea what his rights are, let alone what to do. Unless you personally know lawyers, who else are you going to turn to for advice? 

WiscoProud > Supreme Chancellor and Glorious Leader SaveTheIntegras 01/10/2019 at 12:36

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Someone dumb would have taken the dealer’s word and accepted what they told him. By realizing he didn’t know what to do, and reaching out for advice and calling the cops, he’s showing intelligence. 

sm70- why not Duesenberg? > DipodomysDeserti 01/10/2019 at 12:45

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Agreed. Even sadder, I can think of a number of people I know who would react exactly the same way.

DAWRX - The Herb Strikes Back > WiscoProud 01/10/2019 at 13:19

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Exactly this. It would have been stupid if he took the dealer at their word. He already showed that he didn’t believe them, he’s just asking what to do next. He’s demonstrating wisdom by going to those with more experience. People who know the pitfalls to look out for.

Peo p le have little to no power when standing up to corporate entities, their combined knowledge and sheer force of will is extremely intimidating. I know I’d being going to every possible source of information so I could have an effective strategy to counter whatever shenanigans the dealer might try to pull.

DipodomysDeserti > WiscoProud 01/10/2019 at 13:25

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You don’t need a lawyer to tell you what to do when someone takes something of yours, breaks it, then tell you to pay them to fix it.

My five year-old knows how to handle that situation.

She also knows better than to seek legal advice on a free forum.

WiscoProud > DipodomysDeserti 01/10/2019 at 13:37

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Fighting with a dealership over negligence and the destruction of a car is a legal matter. Most people don’t have experience with legal matters. Reddit simply told him to lawyer up, call the cops, and not accept anything offered by the dealer. Pretty sound advice.

Cash Rewards > DipodomysDeserti 01/10/2019 at 13:58

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There was an article about a similar scenario on the front page. You sign a waiver when you drop the car off saying any damages that may occur is not the dealer’s responsibility. I’m sure you can lawyer up and fight that on a scenario like this , but I’m sure the dealer is whipping out your signature saying you agreed it’s not their problem.

DipodomysDeserti > Cash Rewards 01/10/2019 at 15:21

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I’ve never signed a waiver when dropping a vehicle off for service.

DipodomysDeserti > WiscoProud 01/10/2019 at 15:29

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I guess all I can do is be grateful I was raised with enough common sense to not need the advice of randos on the internet to help me navigate such an issue.

WiscoProud > DipodomysDeserti 01/10/2019 at 15:33

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You were truly blessed to have innate legal knowledge.

Cash Rewards > DipodomysDeserti 01/10/2019 at 15:35

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Body shop, but it does happen.

https://jalopnik.com/florida-shop-crashes-a-guys-audi-s4-but-wants-his-insur-1830574423

DipodomysDeserti > WiscoProud 01/10/2019 at 16:34

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Yes, it requires a trained legal mind to know people can’t break your stuff and make you pay them to fi x it. Real next level stuff.

P5guy now GTIguy > Urambo Tauro 01/10/2019 at 16:40

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Yeah this is where OP really screwed up. It definitely changes the whole talk to corporate side of things. Probably an idiot if he thought this official service center was in any way related to Subaru 

WiscoProud > DipodomysDeserti 01/10/2019 at 17:00

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Simple concepts are common sense, what to actually do when put into that situation are not. 

jimz > Spamfeller Loves Nazi Clicks 01/10/2019 at 20:21

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I’ve seen a few happen, but it’s got to be gross misconduct. Warranty fraud and finance/inventory fraud are almost sure-fire ways to endanger your franchise.  basically if it’s something which is costing the car company money.  

DipodomysDeserti > WiscoProud 01/10/2019 at 20:46

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Yeah, I guess common is a rrlative term.  The people you associate with are clearly much different than the people I associate with.